End-to-End IT Support | Proactive Monitoring | Scalable Solutions
At Digitec ICT, we deliver Managed IT Services that empower businesses to focus on growth—not IT headaches. Whether you’re a startup scaling fast, an enterprise seeking stability, or a government agency demanding compliance, Digitec provides end-to-end IT management with strategic insight, operational excellence, and enterprise-grade security.
With a 24/7 Network Operations Center (NOC), proactive monitoring tools, and certified IT experts, we become your extended IT department—delivering uptime, speed, and peace of mind.
What We Offer
IT Infrastructure Management
IT Helpdesk & Support
Cybersecurity Management
Network & Connectivity Services
Data Backup & Business Continuity
Cloud Services & Migration
IT Strategy & Consulting
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IT Infrastructure Management
- Server & storage provisioning (Windows, Linux, VMware)
- Network device setup, patching, and configuration (switches, firewalls, routers)
- Monitoring and alerting for CPU, disk, RAM, and network traffic
- IT asset lifecycle and warranty tracking
IT Helpdesk & Support
- Remote and on-site desktop support
- User account creation and permission management (Active Directory, Azure AD)
- Hardware diagnostics and troubleshooting
- Multi-channel support (email, call, ticketing portal)
Cybersecurity Management
- Endpoint Protection (EDR/AV)
- Firewall and UTM device management
- Threat detection, vulnerability assessments & patching
- Email security, phishing protection, and MFA setup
Network & Connectivity Services
- Network design, deployment & monitoring (LAN/WAN/Wi-Fi)
- VPN setup for remote users
- Internet link monitoring and failover configurations
- Bandwidth optimization and QoS management
Data Backup & Business Continuity
Data is the key to smart decision-making. Our advanced analytics solutions transform raw data into meaningful insights, helping businesses improve efficiency, optimize strategies, and enhance customer experiences.- Automated cloud and local backups
- Disaster Recovery Planning (DRP)
- RTO/RPO aligned strategies
- Encryption and secure storage management
Cloud Services & Migration
- Microsoft 365, Azure, Google Workspace administration
- Cloud-to-cloud migration and license optimization
- Email hosting, archiving, and access control
- Virtual machine provisioning on private or public cloud
IT Strategy & Consulting
- IT roadmapping and digital transformation planning
- Software license audits and vendor management
- Regulatory compliance alignment (ISO, GDPR, HIPAA)
- Budget planning and technology procurement
Why Choose Digitec ICT for Managed Services?
Industries We Serve
- Financial Services – Core banking applications, encrypted data vaults
- Healthcare – HIPAA-compliant EMR hosting & secure imaging storage
- Education – Scalable LMS platforms & digital libraries
- eCommerce – High-availability backend, real-time analytics
- Media & Broadcast – High bandwidth, fast I/O content hosting